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Guest Evaluation
Check only three responses.
Please check THREE most important reasons why you selected the [HOTEL] on this visit.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
As a Hotel guest, please indicate how important the following items are for you
Very Important Somewhat Important Neutral Somewhat Unimportant Not At All Important
Pleasant greeting and being helped by doorman
Minimal waiting time in line at "check-in"
Courteously greeted at front desk
Reservation in order when I arrive
Bell person promptly at my room after "check-in"
Bell person telling me about hotel facilities
Housekeeping services timely and efficient during your stay
A "quality" room amenities package (shampoo, soaps, etc.)
Using "special services"--wake-up calls, show or restaurant reservations, babysitters, etc.
Courtesy and helpfulness of the person who took your room service order
Prompt "room service" delivery
A "quality" room service snack or meal
Please rate for the following services
HOTEL
Excellent Very Good Good Fair Poor
Pleasant greeting and being helped by doorman
Minimal waiting time in line at "check-in"
Courteously greeted at front desk
Reservation in order when I arrive
Bell person promptly at my room after "check-in"
Bell person telling me about hotel facilities
Housekeeping services timely and efficient during your stay
A "quality" room amenities package (shampoo, soaps, etc.)
Using "special services"--wake-up calls, show or restaurant reservations, babysitters, etc.
Courtesy and helpfulness of the person who took your room service order
Prompt "room service" delivery
A "quality" room service snack or meal
How much time do you typically spend gambling in the [HOTEL] casino (as an overnight guest)
 
How much time do you spend at other casinos (as an overnight guest at [HOTEL])
 
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