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Customer Satisfaction
Name Description
Retail Store Evaluation 12 item evaluation of retail store purchase value, selection and service.
Customer satisfaction with in-dept feedback
Motivation and buying experience survey.
Product use, attribute evaluation and satisfaction.
Seminar purchase motivation and follow-up lead generation.
Health Care survey of organizational concern for patient satisfaction
Customer Service Evaluation of representative, actions taken.
General product/service customer satisfaction, use, recommendation survey
8 Questions: Satisfaction with Customer Service. Measures of resolution time, knowledge of the representative and customer satisfaction. Includes Internet, phone and in-person service.
Satisfaction with automobile Purchase/Lease process including service
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